Refund policy
Refund Policy
You have 30 days from receiving your item to request a return. The item must be unused, unworn, with tags, in original packaging, and accompanied by proof of purchase. Some items, like perishable goods, custom products, personal care items, hazardous materials, sale items, or gift cards, cannot be returned. For long distance customers, you have a 14-day cooling-off period to cancel or return your order for any reason, provided the item meets the same conditions.
If your item is defective, damaged, or incorrect, notify us immediately upon receipt, and we will address the issue. For exchanges, return the original item and place a new order for the desired item.
Once a return is received and inspected, we will notify you about refund approval. Approved refunds will be processed to your original payment method within 10 business days, though bank or card processing times may vary.