Shipping policy

Overview

We are committed to delivering your orders promptly and efficiently. All shipments within the contiguous United States (Lower 48) are handled by FedEx Ground services.

Shipping Locations

  • We currently ship to addresses within the Lower 48 states of the United States.

  • We do not ship to Alaska, Hawaii, Puerto Rico, or international destinations at this time.

Shipping Methods

  • Standard Shipping: All orders are shipped via FedEx Ground.

    • Estimated delivery time: 3–7 business days, depending on the destination.

    • Delivery times are estimates and not guaranteed, as delays may occur due to weather, holidays, or other unforeseen circumstances.

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

  • Free shipping may be offered on select orders or promotions, as indicated at checkout.

Order Processing

  • Orders are typically processed within 1–2 business days from the time of purchase.

  • Orders placed after 12:00 PM CDT or on weekends/holidays will be processed the next business day.

  • You will receive a confirmation email with tracking information once your order has shipped.

Delivery Information

  • FedEx Ground delivers Monday through Friday, excluding holidays.

  • A signature may be required upon delivery for certain packages.

  • Please ensure someone is available to receive the package or make arrangements with FedEx for delivery preferences.

Tracking Your Order

  • Once your order ships, you will receive a tracking number via email to monitor your package’s progress.

  • You can track your shipment directly on the FedEx website using the provided tracking number.

Shipping Restrictions

  • We do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarding services.

  • Certain items may have additional shipping restrictions due to size, weight, or hazardous material regulations.

Lost or Delayed Shipments

  • If your package is delayed or lost, please contact our customer service team within 30 days of the ship date.

  • We will work with FedEx to resolve the issue and provide updates as soon as possible.

Contact Us

For any questions or concerns regarding your shipment, please contact our customer service team via social media for the contact form on our website. 

Note: This shipping policy is subject to change without prior notice. Please review this page for the most up-to-date information.